Managed IT services for Minnesota businesses that can’t afford downtime
Five Tech is a Delano-based managed IT provider serving Minneapolis and the west metro. We run your help desk, protect you from ransomware and email threats, and keep your computers, network and Microsoft 365 working, for one predictable monthly fee.
Free, no-obligation. You keep the written report either way.
“The shared drive won’t open.”Your office manager calls before the day gets going.
A technician picks it up.Your network is documented, so nobody starts from scratch.
Fixed remotely.An overnight update had changed folder permissions on the server.
You get a plain-English noteon what happened and what we did so it doesn’t happen again.
Need help right now?
IT services for small and mid-sized businesses
One local team responsible for the technology your business runs on, so you’re not juggling a break-fix tech, three software vendors and a nephew who’s good with computers.
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Managed IT & help desk
Support for your staff when they need it, plus monitoring, patching and maintenance of every computer and server.
Help desk, device management, network and Wi-Fi, vendor management, IT planning -
Cybersecurity
Layered protection against ransomware, phishing and account takeover, sized for a small business budget.
Endpoint protection, email filtering, multi-factor authentication, security training, cyber insurance readiness -
Microsoft 365 & cloud
Email, Teams, SharePoint and OneDrive set up properly, plus backups that are tested, not just scheduled.
Microsoft 365 setup and licensing, cloud migrations, backup and disaster recovery -
AI solutions & automation
Put AI to work on the repetitive parts of your business, safely, with your data under your control.
Microsoft Copilot readiness, custom AI assistants, workflow automation, AI-powered website tools
Already a Five Technology client?
Book a free technology and AI review. We’ll check your security, backups, Microsoft 365 and website, and show you where AI could save your team time.
Signs you’ve outgrown your current IT support
If two or more of these sound familiar, your business is carrying more risk than it needs to.
- You wait days for a callback.Small problems sit until someone has time, and your staff work around them.
- Nobody can say when backups were last tested.A backup that has never been restored is a guess.
- One person holds all the passwords.If they’re sick, on vacation or gone, so is access to your systems.
- You’ve had a phishing scare.A fake invoice or a hijacked email account is usually the first warning sign.
- Computers are slow and out of warranty.Old hardware costs more in lost time than it saves in replacement.
- Your cyber insurance form asked questions you couldn’t answer.Multi-factor authentication, endpoint protection and tested backups are now standard requirements.
How switching to Five Tech works
Changing IT providers sounds disruptive. Done right, your staff barely notice anything except that things work.
Free IT assessment
We review your network, devices, backups, security and licenses, then walk you through a written report.
Fixed monthly proposal
A clear plan and a flat monthly price, with any one-time cleanup work listed separately.
Onboarding
We document everything, take over vendor relationships, install monitoring and close urgent security gaps first.
Ongoing support
Your team calls us for help, we maintain everything in the background, and we plan ahead with you every quarter.
Managed IT questions business owners ask us
Straight answers, no jargon.
What are managed IT services?
Managed IT services means an outside team takes ongoing responsibility for your company’s technology for a flat monthly fee: help desk support for your staff, monitoring and patching of computers and servers, cybersecurity, backups and planning. Instead of paying someone to fix things after they break, you pay to keep them from breaking.
How much do managed IT services cost for a small business?
Managed IT is usually priced per user or per device each month, so the cost scales with your team. Your price depends on how many people and devices we support, the security and backup coverage you need, and whether you have servers on site. We quote a fixed monthly price after a free IT assessment, so there are no surprise invoices.
How quickly does Five Tech respond to support requests?
We respond within 15 minutes, 7 days a week. Call 763-972-6392, email support@fivetechnology.com or open a ticket. Most everyday requests are fixed remotely, without waiting for someone to drive out.
Do you work with businesses that already have an IT person?
Yes. Many growing companies have one person who handles IT alongside another job. We can take help desk and security work off their plate, or act as their backup and escalation team, so they’re not the single point of failure.
What areas does Five Tech serve?
Our office is at 300 Railroad Avenue, Suite 100 in Delano, Minnesota. We support businesses across Wright County, the Minneapolis west metro and greater Minneapolis, including Wayzata, Maple Plain, Plymouth, Buffalo, Rockford and Watertown. Most support is delivered remotely, with on-site visits when hands-on work is needed.
Can Five Tech help us use AI in our business?
Yes. We help small businesses adopt AI safely, from setting up tools like Microsoft Copilot with the right data permissions to building custom AI assistants and automations that plug into the software you already use.
Find the gaps in your IT before they cost you.
Our free IT and security assessment covers your network, backups, security, Microsoft 365 and licensing. You get a written report of what’s working, what’s at risk and what to fix first, whether or not you hire us.
Tell us what
you need.
Pick what you are interested in, add a sentence or two, and a Five technician will reply the same day. No sales script.
Existing client with an urgent issue? Get support now.
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