Ransomware is a form of infection on your computer. The infection holds your computer hostage until you pay to have it unlocked. Usually, the creators of these infections disguise the infection in a way to scare you into paying. This has been done by pretending to be the FBI, and more recently, a SOPA Protection System accusing you of online piracy. Whatever you do, DON’T PAY! Contact our support team and we can help you remove the infection.